Orange et moi apk ios: How to Manage Your Orange Account on Your iPhone or iPad
Orange et moi is a mobile app that allows you to access your Orange customer space from your iPhone or iPad. You can use it to check your consumption details, manage your bills, your plans and your options, troubleshoot and contact Orange. In this article, we will show you how to download and install the app, how to use its main features and how to get help if you need it.
How to download and install Orange et moi app on your iPhone or iPad
To download and install the app on your iOS device, follow these steps:
- Open the App Store on your device and search for “Orange et moi France”.
- Tap on the app icon and then tap on “Get” to start the download.
- Once the download is complete, tap on “Open” to launch the app.
- Enter your Orange username and password or use Face ID or Touch ID to log in.
- Accept the terms and conditions and the permissions requested by the app.
You can also scan the QR code below to download the app directly from the App Store:
How to use Orange et moi app to manage your Orange account
The app has a simple and intuitive interface that allows you to access various features and services related to your Orange account. Here are some of the things you can do with the app:
Check your consumption details
You can see the details of your consumption for all your offers, such as your remaining data, minutes, SMS, MMS and roaming. You can also see your destinations included, your international rates and your travel passes. To access this feature, tap on “Conso” at the bottom of the screen.
Manage your bills
You can view, download and pay your bills online with the app. You can also update your bank details and change your payment method. To access this feature, tap on “Factures” at the bottom of the screen.
Manage your plans and options
You can change your plan or your mobile phone with the app. You can also subscribe or cancel your options, such as insurance, internet everywhere, multi-SIM devices or mobility equipment. To access this feature, tap on “Offres & Options” at the bottom of the screen.
Troubleshoot and contact Orange
If you have a problem or a question, you can use the app to find solutions online or chat with an Orange advisor by messaging. You can also locate an Orange store near you and make an appointment. To access this feature, tap on “Aide” at the bottom of the screen.
How to get help if you have any issues with Orange et moi app
If you encounter any issues with the app, such as login problems, bugs or errors, here are some tips to help you:
Check if you have the latest version of the app
Make sure you have updated the app to the latest version available on the App Store. To do this, open the App Store on your device and go to “Updates”. If there is an update available for Orange et moi app, tap on “Update” to install it.
Check if you have a good internet connection
The app requires an internet connection to work properly. Make sure you have a good wifi or mobile data connection on your device. You can test your connection speed with the Speedtest app or website.
Restart your device
Sometimes, restarting your device can solve some minor issues with the app. To do this, press and hold the power button on your device until you see the “slide to power off” option. Slide it to turn off your device. Then, press and hold the power button again until you see the Apple logo. Then, try to open the app again.
Reinstall the app
If none of the above tips work, you can try to reinstall the app on your device. To do this, press and hold the app icon on your home screen until you see the “X” button. Tap on it to delete the app. Then, go to the App Store and download the app again. Log in with your Orange username and password and accept the terms and conditions and permissions.
Contact Orange customer service
If you still have issues with the app or need more assistance, you can contact Orange customer service by phone, email or chat. You can find their contact details on their website or on the app itself. They will be happy to help you with any questions or problems you may have.
Orange et moi is a useful and convenient app that allows you to manage your Orange account on your iPhone or iPad. You can download and install it easily from the App Store and use it to check your consumption details, manage your bills, your plans and your options, troubleshoot and contact Orange. If you have any issues with the app, you can follow our tips to fix them or contact Orange customer service for more help.
Is Orange et moi app free?
Yes, the app is free to download and use for all Orange customers in France.
Can I use Orange et moi app abroad?
Yes, you can use the app abroad as long as you have an internet connection. However, some features may not be available or may incur additional charges depending on your destination and plan.
Can I use Orange et moi app on other devices?
Yes, you can use the app on other devices such as Android phones or tablets, Windows phones or computers, or Mac computers. You can download the app from the respective stores or websites of these devices.
How can I change my Orange username or password?
You can change your Orange username or password on the app by going to “Mon compte” and then “Mes identifiants”. You can also change them on the Orange website by logging in and going to “Mon espace client”.
How can I give feedback or suggestions about Orange et moi app?
You can give feedback or suggestions about the app by going to “Aide” and then “Nous contacter”. You can also rate and review the app on the App Store.